If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.

The following terms are applicable for any products that you purchased with us

Herbaljoy is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 6-8 days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation.

Your Order Cancellation Rights

You are entitled to cancel Your Order till it is dispatched from our premises. After the product is dispatched you cannot cancel your order.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

By Email: support@herbaljoy.in

We will reimburse You no later than 14 days from the day on which We receive the intimation of cancellations of the Order. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

How Long will it Take to Get My Order?

It usually takes 6 to 8 days for order delivery depending on your location. Delivery to remote areas may take a couple of days longer. Make sure you give your complete address with a landmark and valid mobile phone number so that your order can be delivered quicker.

Shipping Policy

  • Currently, we offer FREE Shipping for all orders.
  • Shipping is currently offered through multiple registered shipping/ courier partners.

Product – Return Policy

The Products cannot be returned once delivered to you.

Product – Cancellation

You are entitled to cancel Your Order through our Website till it is dispatched from our premises. After the product is dispatched you cannot cancel your order. We will reimburse You no later than 14 days from the day on which We receive the intimation of cancellations of Order. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

By Emailsupport@herbaljoy.in
By WhatsApp: +9199978661361
By Phone919997866136