If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.

The following terms are applicable for any products that you purchased with us:-

Refund and Returns Policy

This Product is non-returnable due to the hygiene/health and personal care/wellness/consumable nature of the product. However, in the unlikely event of the damaged, defective, or different item being delivered to you, we will provide a full refund or free replacement as applicable.

We may contact you to ascertain the damage or defect in the product before issuing a refund/replacement. We reserve the right to pick up the product to ascertain the damage or defect in the product before issuing a refund/replacement.

Your Order Cancellation Rights

You are entitled to cancel Your Order till it is dispatched from our premises. After the product is dispatched you cannot cancel your order.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by email: support@herbaljoy.in

We will reimburse You no later than 14 days from the day on which We receive the intimation of cancellations of the Order. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Returning Goods

The Goods cannot be returned once delivered to you.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

By Email: support@herbaljoy.in
By WhatsApp: 919760583883
By Phone: +919760583883